In the diversity of intelligent service products, there are different service products, and the same service product has some differences in training tasks and content, so how to build a clear, smooth and can rise to the general layer from 0 to 1. What fax number database about the system ideas that positively inspire the operation of other small intelligent service products? To answer this question, we need to focus on the positioning of intelligent service products in the customer service domain. .
Research on demand for intelligent service products Many trainers, especially those who have just entered the industry, will have such a problem: the work of the trainer is complex, usually in a state of multi-skilled, how to complete the training work along a main line logic, achieve personal growth and breakthrough? ? There is a saying in the movie "The Godfather": "People who can see the essence of things in half a second and those who can't see the essence of things all their lives are destined to have completely different fates." This sentence is also applicable to training work. Seeing the essential ability of things is the best reflection of the trainer's professional ability. "
The essence of things" is the key element and main contradiction in the development and change of things. There is a very famous example of the nature of things: when Ford first built cars, he asked a lot of people: "What is your biggest request for fax number database transportation?" Everyone's answer was "I want the fastest car. horse." People's answer is essentially their dissatisfaction with the long time spent in transportation. If they didn't catch the essence and were just addicted to what the user said, maybe Ford would have raised a horse, but what Ford observed was that people were deeply concerned about it at that time. The pursuit of the speed of transportation has created the car.